Subject to Customer Agreement. Usage Controls requires a supported device on a supported plan and does not work with text messaging block, Push to Talk devices, devices with Static Internet Protocol Addresses, prepay or business accounts, or accounts with more than 10 lines of service. Usage Controls may not work outside the U.S. Coverage area and when roaming.
You are responsible for implementing and maintaining Usage Controls settings for devices on your account and explaining the limitations you impose on a user's ability to access and use Verizon Wireless services. Upon activation of Usage Controls you will be charged the monthly subscription fee until you cancel the service, regardless of whether or not you have established any limits or restrictions through 'My Verizon.' Usage Controls settings cannot be established or changed directly through the handset, except for Data Allowance. If you unsubscribe or are cancelled for non-payment, or are otherwise suspended from service, your settings will be lost.
Usage Controls is not guaranteed to be precise or accurate. All voice, data and messaging usage will be billed in accordance with the applicable plan, feature or bundle. Due to roaming, promotions, billing cycles, time zone settings, and specific settings selected and other implications/limitations that affect Usage Controls, you may incur overage charges based on actual usage in accordance with your plan or you may unexpectedly be prevented from using or allowed to use certain services. Any global data usage and domestic data are combined as unbilled domestic usage, and may also be shown as global usage. Your bill will accurately reflect your actual domestic and global usage, and usage in excess of your domestic and/or global allowances will be billed according to your plan.
Usage Controls cannot prevent all services provided through Group Communication and all fees and charges incurred will be billed in accordance with your plan. Spending limits for Premium Messaging are not supported and all fees and charges incurred will be billed in accordance with your plan. Specific information about allowance limitations and restrictions will be made available when you establish settings.
Please read allowance options and information carefully before selecting the setting. Purchase Allowances do not include minutes of use, messaging fees and data charges applicable with use of a service or application nor monthly recurring fees for certain services and downloadable applications. Data Allowance calculations are based on actual data usage but depending upon the setting selected it may restrict use of all data services whether or not billable data usage applies. If you have Mobile IM version 3.0 or higher on a 3G device, you will not be able to access or use instant messaging. If you wish to access and use Mobile IM version 3.0 or higher, you must unsubscribe the affected phone number from Usage Controls. If you have Mobile IM version 3.0 or higher on a 4G device, you will be able to use instant messaging, but it will not be controlled or restricted by Usage Controls. All fees and charges incurred will be billed in accordance with your plan.
When you establish Time Restrictions, all data services will be unavailable during the restricted period, except for My Verizon Handset Login, Data Usage Meter and Backup Assistant. Time Restrictions cannot block the MobileTV feature and will not prevent use during any established timeframe.
For voice and messaging, during restricted times, you will only be able to place or receive calls and send or receive text, video and picture messages from Trusted Numbers and Voice Allowances may preclude voice usage except for Trusted Numbers.
No restrictions are placed on a user's ability to place and receive 911 calls. In the event that a user dials 911 from his/her handset, all Usage Controls voice restrictions and limitations will be automatically suspended until the Account Owner restarts the service for that line. All voice, data and messaging usage will be billed in accordance with the applicable plan, feature or bundle.
Only 10 digit numeric phone numbers (i.e. 111-555-1234) can be added as Blocked Numbers. You cannot block non-10 digit codes such as international numbers, 911, and 611. You may choose to block calls to 411 as well as calls received from “private”, "unavailable" or "restricted" callers. When you block calls to 411, calls to NPA-555-1212 will still be allowed and will be billed in accordance with the applicable plan, feature, or bundle. When you use Blocked Numbers, you will not receive notification of attempted delivery of a call/message to your device from the blocked number. Blocked Numbers list will place restrictions on a user's ability to place or receive voice calls and send or receive messages to those 10 digit numeric phone numbers listed, “private”, “unavailable” or “restricted” if selected, and 411 if selected. Voice calls and text, video, or picture messages between Trusted Numbers will always be available.
Trusted Numbers can include phone numbers on your Wireless account or other 10-digit phone numbers, including landlines and cell phones. Communication between Trusted Numbers is always allowed. Voice usage associated with non-Verizon Wireless trusted numbers will count toward Usage Controls allowances, unless calls are placed during free calling periods (i.e nights & weekends). All messages (except those associated with Mobile to Mobile messaging) will count toward Usage Controls allowances. However, all voice, data and messaging usage will be billed in accordance with the applicable plan, feature or bundle.
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