Mobile Broadband Built-in for Lenovo Laptops

Welcome to the Mobile Broadband Built-in support webpage for Lenovo. This page contains information specific to Mobile Broadband troubleshooting for Lenovo laptop models only.

Note: On some Lenovo models, the connection software used may be Lenovo’s Mobile Broadband Connect. This software application is supported by Lenovo. Verizon Wireless may have very limited support for this application.

If you're having difficulty connecting when using VZAccess Manager, select any of the following possible resolutions: 
  • Check Signal Strength
  • Check Software Version
  • Check Subscription Service
  • Run Activation
  • Restart Computer
  • Delete and Recreate Connections
  • Uninstall/Reinstall Software

    Additional Help Information: VZAccess Manager

  • Mobile Broadband Devices FAQs
  • VZAccess Manager FAQs
  • User Guide
  • Interactive "How To" Simulator
  • Download Software

    For more troubleshooting information, visit Lenovo's Support website.