Changing Your Rate Plan / Equipment / Pricing Compatibility

If you are a converted Alltel customer and would like to change your rate plan please use the below information when completing this process.

• If you have an Alltel device and calling plan and you would like to change to a Verizon calling plan, you will need to upgrade to a Verizon device to switch to a Verizon calling plan. Alltel devices cannot be activated on Verizon calling plans.
• If you have an Alltel device and calling plan and you would like to move to a different former Alltel rate plan within that rate plan Family, (ex. From a Family Choice 1000 Plus plan to a Family Choice 2000 plus plan) you can make this calling plan change.
• After the billing conversion, some former Alltel rate plans may no longer be available to switch to even if you are keeping your Alltel device.
• If you have a Verizon device would like to move to a former Alltel calling plan, your service should work the same, but there will be some billing differences.
  • Basic / Non-HTML (Hypertext Markup Language) devices bill data as MOU (Minutes of Use) unless you select the $9.99 25 MB Data Feature or the $29.99 Unlimited Data Feature.
  • HTML devices bill data as MB (Megabyte). Please consider the $9.99 25 MB Data Feature or the $29.99 Unlimited Data Features. If one of these plans is not selected, your account will default to the pay per use data rate of $1.99 per Megabyte.

Verizon Wireless/Alltel device/features matrix

	Alltel Data Features	Verzon Wirelesss Data Features	Verizon Wireless Voice Features
Alltel device	OK	No	OK
Verizon Wireless device	No	OK	OK

Examples:

• You are currently on a converted Alltel price plan using a converted Alltel device. The customer wants to change to the Nationwide Talk and Text Plan. Is this possible?
  
  Answer: Yes. You can change, however you must also change to a Verizon Wireless device


• You are currently on a Greater/National freedom plan and want to increase your allotted minutes. Do they have to move to a Verizon Wireless plan?
  
  Answer: No. You can move up or down within the Greater/National Freedom price structure)

What changes you can make

If you currently have	And request...	Then...
An Alltel device	A current Verizon Wireless calling plan	You must upgrade to a Verizon Wireless device to switch to a Verizon Wireless calling plan. Note: Alltel devices cannot be activated on Verizon Wireless calling plans.
	An open (active) Alltel legacy calling plan (up or down within their current calling plan set)	You may make the change.
	A closed (inactive) Alltel legacy calling plan	You must move to an open / current Alltel plan to move up or down in tier.
A Verizon Wireless device	A current Verizon Wireless calling plan	You may make the change.
	An open (active) Alltel legacy calling plan (up or down within their current calling plan set)	You may make the change.
	A closed (inactive) Alltel legacy calling plan	You may make the change.