Back to previous page

Verizon Wi-Fi

Description

Mobile Broadband and GlobalAccess customers on America’s Largest 3G Network now have Internet access at thousands of Verizon Wi-Fi hotspots across the U.S., Canada and Mexico – without using a single megabyte of Mobile Broadband data allowance.

  • Verizon Wi-Fi gives you a fast connection to the Internet. That means more surfing, more downloading, more email, more social networking – more of everything you use the web for. And the best part? It’s included with your Mobile Broadband or GlobalAccess plan.
  • Wi-Fi locations include many airports, hotels, restaurants, cafes, bookstores, retail stores, campgrounds, RV parks, marinas, libraries, and more.
  • Manage your Mobile Broadband or GlobalAccess data allowance on your terms. Now you can save your data allowance for when you really need it.

How to Get It

What you will need:

  • A monthly Mobile Broadband plan.
  • A Mobile Broadband USB Modem, PC Card, ExpressCard ®, 3G Dedicated Mobile Hotspot / Verizon Jetpack™ 4G LTE Mobile Hotspot or netbook/notebook with Mobile Broadband Built-In.
  • A Wi-Fi enabled notebook or netbook running Windows® 7, Vista, XP or 2000.
  • VZAccess Manager version 7.2 or higher.

How to Use It

  1. Open VZAccess Manager.1
  2. Insert your Mobile Broadband device or power on your Mobile Broadband Built-In module.
  3. Power on your PC-integrated Wi-Fi or attach your Wi-Fi adapter (sold separately).
  4. In VZAccess Manager, select “Verizon Wi-FiAccess” under “Available Network”, then click “Connect Wi-Fi”.
  5. Launch your web browser, email application or other Internet application.
How to find Verizon Wi-Fi locations:
  • You can access Verizon Wi-Fi Locations by searching theVerizon Wi-Fi Hotspot Directory.
  • You can also search for nearby Verizon Wi-Fi locations withinVZAccess Manager.
To search for Verizon Wi-Fi locations:
  1. Open VZAccess Manager version 7.2 or higher
  2. Click the “Wi-Fi Locations”tab.
  3. Enter search criteria by name, ZIP Code, category, country, state/province, or city.

Support Links

FAQs
Download VZAccess Manager Software
VZAccess Manager Troubleshooting Guide

Top Questions

Who is eligible for Verizon Wi-Fi service?

If you are currently signed up for a Mobile Broadband or GlobalAccess monthly service plan on a month-to-month, one- or two-year contract term, you are eligible for complimentary Verizon Wi-Fi.

Note: Prepaid Mobile Broadband, Mobile Broadband Connect, and smartphone users are not eligible for Verizon Wi-Fi.

Are there additional charges for the Verizon Wi-Fi service?

No, there are no additional charges for the Verizon Wi-Fi service. The service is included with a monthly Verizon Wireless Mobile Broadband or GlobalAccess service plan. Verizon Wi-Fi usage does not apply toward your monthly data allowance when connected to a hotspot. No allowances or monthly charges are associated with Verizon Wi-Fi when connected to a hotspot. Refer to your Mobile Broadband / GlobalAccess plan for details and charges associated while connected through Mobile Broadband / GlobalAccess.

How do I know if my Verizon Wireless Mobile Broadband / GlobalAccess device is eligible?

Verizon Wi-Fi requires a Mobile Broadband / GlobalAccess device activated on a monthly Mobile Broadband / GlobalAccess service plan. Eligible devices are as follows:

  • USB Modems
  • PC Cards
  • ExpressCards™
  • 3G Dedicated Mobile Hotspot / Verizon Jetpack™ 4G LTE Mobile Hotspot
  • Netbooks/Notebooks with Mobile Broadband Built-In
Supported devices subject to availability. Visit www.vzam.net to check if your device is supported. Click “Supported Devices” to view if VZAccess Manager version 7.2 or higher is available for your Mobile Broadband device.

Note for MiFi: MiFi 2200 Intelligent Mobile Hotspot must be connected to your PC via the USB cable to access Verizon Wi-Fi hotspot locations. When in USB mode, Wi-Fi broadcast service on the MiFi is disabled; therefore only one PC at a time will be able to access the Internet from a Verizon Wi-Fi hotspot using that tethered MiFi.


All FAQs

Important Information
Customers with Prepaid Mobile Broadband Plans or Mobile Broadband Connect features are not eligible for Verizon Wi-Fi access. Not compatible with Mac OS notebooks.

Verizon Wi-Fi available on select devices. Visit vzam.net to check availability on your device and to download the latest version of VZAccess Manager.

Verizon Wi-Fi hotspots are not owned or operated by Verizon Wireless.  Verizon Wireless is not able to estimate upload or download speeds at these locations. Customers are responsible for providing security measures for their computers and data. Many Wi-Fi hotspots are not secure.  Customers should connect to the Mobile Broadband network when more security is needed.

* MiFi 2200 Intelligent Mobile Hotspot must be connected to a PC via USB cable to access the Internet via Verizon Wi-Fi hotspot locations. When in USB mode, Wi-Fi capability on the MiFi is disabled. Only one PC at a time can access the Internet from a Verizon Wi-Fi hotspot when in USB mode.

1VZAccess Manager version 7.2 or higher required.  To download the latest version, select Check for Updates from the Help menu in VZAccess Manager or visit www.vzam.net.