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Monthly Prepaid

Product & Pricing

  1. What are the rates for Prepaid Monthly Plans?

    Below is the information for the Prepaid Monthly Plans:

    Anytime Minutes

    Talk & Text

    Talk

    Per-Minute Rate
    After Allowance

    Monthly Access

    450

    $64.99

    $44.99

    45¢

    900

    $84.99

    $64.99

    40¢

    Unlimited

    $94.99

    $74.99

    25¢

    All Prepaid Monthly Plans include:
    • Unlimited Night & Weekend Minutes
    • Unlimited Mobile to Mobile Calling with Verizon Wireless customers
    • Talk Plan – Text Rate is 20¢ per message (per recipient)
    • Talk & Text plans include Unlimited Texting to anyone on any network in the U.S.
    • Domestic Roaming is 20¢ per minute
    • Domestic Long Distance is included

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  2. How do the Prepaid Monthly Plans work?

    Customers on Prepaid Monthly Plans need to make a payment for their full Monthly Access to ensure the account has a sufficient balance on the due date to receive the monthly minutes. Once granted, your monthly minutes are valid until the plan expiration date.

    If you use all of your Anytime Minutes during the month, your account goes into Pay-Go mode. In Pay-Go mode you can use any remaining account balance to pay for additional minutes or texts. Voice minutes will be charged at the Per-Minute Rate After Allowance based on the plan you’ve selected. You can also make partial/multiple payments any time and use it for additional services or overage minutes if you deplete your monthly Anytime Minute allowance.

    On your payment date, if a payment is made and your account balance is greater than or equal to your Monthly Access, the amount of your Monthly Access will be debited from your account and your monthly minutes will be granted. Monthly Access will be debited from your account on the same day every month.

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  3. What are the Prepaid Monthly Talk & Text Plans and how do they work?

    The Talk & Text Plans are plans that include Unlimited Texting. On the Talk & Text Plans, you will need a sufficient balance to cover your entire Monthly Access charge in order to receive your monthly minutes based on the plan you’ve selected and unlimited text, picture and video messaging to anyone on any network in the U.S. On these plans, the monthly minutes and text will renew on the same day every month.

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  4. What happens if I don’t have a sufficient balance for the Monthly Access of my Prepaid Monthly Plan on my due date?

    If you have an account balance, but your account balance isn’t greater than or equal to the Monthly Access when Verizon Wireless attempts to debit your account for the Monthly Access, you will still be able to use your service but will pay the Per-Minute Rate After Allowance for domestic voice calls based on the plan you’ve selected.

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  5. How do I know if the Prepaid Monthly Plans are the right plans for me?

    The Prepaid Monthly Plans are for customers who prefer the convenience of being on a monthly budget, like contract type plans without a long-term contract, or current prepaid customers who use a lot of voice minutes.

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  6. How do I purchase Prepaid Monthly Plans?

    You can purchase new service on the Prepaid Monthly Plans online by visiting the "Prepaid Plans" page, at a Verizon Wireless Retail Store, participating agent locations or retailer.

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  7. Can I change my current prepaid plan to a Prepaid Monthly Plan?

    Yes, with a Verizon Wireless device, current customers can change their current prepaid plan to a Prepaid Monthly Plans through My Verizon online or My Verizon on the handset by pressing up on the Directional Key. Customers can also change their plan at a Verizon Wireless Retail Store or participating agent location, or by calling Prepaid Customer Care at (888) 294-6804.

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  8. What is Mobile to Mobile Calling?

    Mobile to Mobile Calling is calling with any of our more than 80 million Verizon Wireless customers anytime and anywhere from within the Prepaid Rate and Coverage Area. Mobile to Mobile Calling is unlimited on the Prepaid Monthly Plans.

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  9. When are Night & Weekend Minutes?

    Night Minutes are from 9:01 p.m. - 5:59 a.m. every day of the week. Weekend Minutes are from 12:00 a.m. Saturday to 11:59 p.m. Sunday. Calls made or received from within the Prepaid Rate and Coverage Area during these times are unlimited on the Prepaid Monthly Plans.

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  10. Where can I use my service with the Prepaid Monthly Plans?

    You can use your service in the Verizon Wireless Prepaid Rate and Coverage Area. Calls made or received outside of the Verizon Wireless Prepaid Rate and Coverage Area will be charged at a roaming rate of 20¢ per minute.

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Services & Features

  1. What features and services are available with the Prepaid Monthly Plans?

    Prepaid Monthly Plans includes Voice Mail, Caller ID, Call Waiting, Call Forwarding, 3-Way Calling, No Answer / Busy Transfer and Minute Meter, which provides pre-call, post-call and low balance notifications.

    Other available services are Media Center/Get It Now®, Text Messaging, Picture & Video Messaging, Mobile Web, Ringback Tones, V CASTSM Music and VZ NavigatorSM, which all require compatible wireless devices with Verizon Wireless specific software. Airtime charges and additional fees may apply when using these services.

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  2. Are data packages available on prepaid Daily Plans or Basic Plans?

    No, they are not available on prepaid Daily or Basic Plans. Customers must be on a Prepaid Monthly Plan in order to add a data package to their phone (3G Multimedia, Smartphone or BlackBerry® device).

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  3. What is Text Messaging and how do I use it? What are the rates for Text Messaging?

    Text Messaging is the ability to send and receive messages using letters, numbers and symbols to other wireless users and email addresses from your wireless phone. You can send a Text Message to a 10-digit wireless number in the United States and/or Canada, or to any email address in the world.

    On the Prepaid Monthly Plans, Text Messages are 20¢ per message sent (per recipient) or received.

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  4. What is Picture and Video Messaging and how do I use it? What are the rates for Picture and Video Messaging?

    Picture and Video Messaging lets you send and receive pictures and videos with your compatible Verizon Wireless Prepaid camera/video messaging phone.

    Picture and Video Messages are charged at 25¢ per message sent and received, including messages to and from participating carriers in Canada, Mexico and Puerto Rico. Picture and Video messages sent to and received from participating carriers in other international locations are charged at 50¢ per message sent and 25¢ per message received.

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  5. What is Mobile Web and how does it work? What are the charges for using Mobile Web?

    Mobile Web allows you to browse the Internet and view the latest web content such as news, weather, sports and more. You can also read and send email and Instant Message using Yahoo!®, AOL® and MSN®.

    Mobile Web usage is unlimited, for just 99¢ per day only on the days you use it. A Media Center/Get It Now®-capable device with Mobile Web is required. Not all content providers are available on all wireless devices. Charges vary by application where available. By enrolling in a Monthly Plan with a 3G Multimedia, Smartphone or BlackBerry® device, you will be required to select a data package but will not be charged the 99¢ daily fee when you access Mobile Web.

    For more information, see our Data Packages section in these FAQs.

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Data Packages

  1. What Data Packages are available?

    Device Type    Monthly Data Allowance Monthly Access    Per MB Rate after Allowance
    3G Multimedia Phones    25 MB $10    20¢
    Unlimited    $30    N/A
    BlackBerry®/Smartphones    Unlimited    $30    N/A

     

    Data Packages from Verizon Wireless open up a world of possibilities. You can now get more done and have more fun with your phone. Check your email, surf the web and download apps, games, Ringtones and more. No matter what you want to do, we’ve got a data package that fits your life.

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  2. Which data package is best suited for me?

    If you have a Smartphone or BlackBerry® device you will be required to select the Unlimited Data $30 per month package. If you have a 3G Multimedia device and frequently send or receive emails, are a heavy web browser user, frequently visit social networking sites and download multiple applications and view videos, we recommend that you select our Unlimited Data $30 per month package. If you have a 3G Multimedia phone and only occasionally check emails, have limited web usage and like to check the weather, sports scores, or download ringtones, music, applications and more, our $10/25 MB per month data package is the ideal choice for you.

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  3. How can I monitor my Data Usage?

    Dial # Min + SEND from your wireless phone. By dialing # Min you can:

    1. Obtain balances and expiration date of plan
    2. Receive FREE SMS option the with same information
    3. View Real Time Usage
      • Minutes
      • Text
      • Data usage (for 25MBcap, you can receive a text alert at 5MB remaining)

    Note: # DATA routes to 611    

    You can also sign into My Verizon for Prepaid on your wireless phone or your computer.

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  4. Are data packages available on prepaid Daily Plans?

    No, they are not available on prepaid Daily Plans. Customers must be on a 3G Monthly Plan in order to add a data package to their phone (3G Multimedia, Smartphone or BlackBerry® device).

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  5. How do data packages work when payments are made? When payments aren't made?

    All BlackBerry®/SmartPhone/3G Multimedia devices activated on Verizon Wireless Prepaid service require a subscription to a Monthly Prepaid Plan and a Prepaid Unlimited Email and Web for BlackBerry/Smartphones or a Prepaid Data and Web for 3G Multimedia phones data package, both of which will renew automatically on the same date every month.  If you do not have sufficient funds in your account to cover the monthly charges for your Prepaid Plan and Data package at the time of renewal, voice service will be available at the per-minute rate associated with your plan and all data services (including Picture and Video Messaging, email access and web browsing) will be suspended.

    A $.20/MB overage rate charge applies to 3G Multimedia phone users that exceed the $10/25 MB data allowance before reaching their monthly renewal date.

    There are a variety of ways to make payments to your account. To learn more see our Products and Pricing section in these FAQs.

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  6. What happens when a plan change is made?

    If you are currently enrolled in a monthly plan and would like to change your plan to a different monthly plan, we suggest you make the change close to your renewal date since you will not be able to carry over minutes or data allowances.

    Current customers can change their current prepaid plan to a Prepaid Monthly Plans through My Verizon online, or through My Verizon on the handset by pressing up on the Directional Key or by selecting the My Verizon icon. Customers can also change their plan at a Verizon Wireless Retail Store or participating agent location or by calling Prepaid Customer Care at (888) 294-6804.

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  7. How can I change my data package?

    You can change your data package based on the data package options available for your device (3G Multimedia, BlackBerry®/SmartPhone). Data packages are not available for basic phones. You can make changes to your data package through My Verizon online or My Verizon on the handset. Customers can also visit a Verizon Wireless Retail Store or participating agent location or by calling Prepaid Customer Care at (888) 294-6804.

     

    For more information, refer to these steps on how to configure email services for BlackBerry.

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Payments & Account Management

  1. How do I make payments to my Prepaid Monthly account?

    There are many options for making payments to your Verizon Wireless Prepaid service. Here's how:

    • My Verizon online - Go to verizonwireless.com/myverizon to register and login to make a payment with a major credit or debit card (Visa®, Discover®, American Express® or MasterCard® only) or a pre-purchased Refill Card.
    • Sign up for Auto Pay and make automatic monthly payments from your major credit or debit card.
    • Call *611 from your wireless phone or (888) 294-6804 to make a payment with a major credit or debit card (Visa, Discover, American Express or MasterCard only) or a pre-purchased Refill Card.
    • Visit a Verizon Wireless Communications Store, or any of our participating agents or retailers, to make a payment.
    • Send a Text Message with your Refill PIN number to “VZPAY” (89729) and it will be added to your account.  

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  2. When do payments made to my Prepaid Monthly account expire? Does my account balance carry over with an additional payment?

    Once applied to your account, payments expire as follows:

    • $15 – $29.99 payments expire in 30 days
    • $30 – $74.99 payments expire in 90 days
    • $75 – $99.99 payments expire in 180 days
    • $100 or more payments expire in 365 days
    If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.

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  3. How can I view detailed account information for my Prepaid Monthly Plan?

    You can view your account information by registering and logging into My Verizon online, or with a Mobile Web capable device, through My Verizon on your handset.

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  4. How can I get my account balance and expiration date for my Prepaid Monthly Plan?

    You can get your account balance and expiration date by logging in to My Verizon or by pressing *611 from your wireless phone, or (888) 294-6804 from any phone, and following the prompts. Customers can also dial #MIN (#646) or #BAL (#225) airtime free to get account information. To make a payment customers can dial #PMT (#768) airtime free.

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