Mobile Web

Am I always connected to the Internet with Mobile Web?

You are connected upon making a selection. After 30 seconds of inactivity, your wireless device "times out" (meaning you will no longer receive information and will no longer be billed for airtime). At that time, you can read the saved (cached) content without being billed for airtime minutes. You can reconnect to the Internet by making another selection (you can tell when the browser is re-initiating because you will see "sending/receiving" displayed on your phone).

Back to top

Can I receive a call while in a Mobile Web browser session?

Yes. If you answer the call, your browsing session will be suspended. Once you end the call, you have the option to resume your browsing session from the point at which it was interrupted.

Back to top

What type of content is available on Mobile Web?

Some of the content categories available include Sports, Weather and Business. VZW provides information on top current events. In addition, content is provided from many providers such as FOX Sports, Charles Schwab, and ABCNews.

Back to top

Can I save Bookmarks/Favorites on Mobile Web on my device?

Yes, you can bookmark your Favorite sites from your phone.

Back to top

How am I billed for Mobile Web?

There is a monthly access fee of $5 if you are subscribed to a non-Nationwide calling plan. On Nationwide Plans there is no monthly access fee. On non-Nationwide Plans, Mobile Web deducts airtime minutes from your voice rate-plan minutes (overage rates may apply) during use. On Nationwide Plans, unless you subscribe to an unlimited data plan or other applicable data feature, data transport charges of $1.99/MB are billed for each minute of use in accordance with the terms of the Plan. The monthly subscription fee and applicable data/airtime charges are waived when subscribing to the V CAST^SM VPak.

Back to top

If I am roaming throughout the country, can I still use Mobile Web?

Yes, as long as you are in a Verizon Wireless digital area, you will be able to use Mobile Web.

Back to top

If I change my phone number, can I access Mobile Web?

Yes, as long as you continue to have a Mobile Web capable handset and subscribe to Mobile Web.

Back to top

Does Mobile Web support SSL (https://) sites?

Yes, SSL mobile sites are accessible through Mobile Web and HTML secure sites are accessible through Optimized View for Mobile Web, with the exception of secure HTML banking sites.

Back to top

What is the Mobile Web headline window?

The headline window provides easy access to the top news headlines.

Back to top

How often will the headlines change in the Mobile Web headline window?

These headlines will change daily.

Back to top

What are Mobile Web Premium Services?

Premium services are available for an additional monthly fee, above and beyond the $5 monthly access subscription fee.

Back to top

What types of Premium Services are available through Mobile Web?

Premium services currently available includes Sports Chat Zone, Friendz, Lavalife, MyLocalTV, Latino Chat Zone and lots more.

Back to top

How am I billed for Premium Services on Mobile Web?

The cost for these services will appear on your Verizon Wireless monthly statement.

Back to top

Can I create Favorites/ Bookmarks in Mobile Web?

Yes, you can bookmark your favorite mobile websites from your phone. Folders can be created for more organized storage.

Back to top

What major email providers are supported with Mobile Web?

MSN® Hotmail, Yahoo!® Mail and AOL® are currently offered.

Back to top

Can I open/forward attachments with Mobile Web?

Attachments can only be opened from the desktop, but you can forward them from your wireless device.

Back to top

Why do I get a different version of the web page in Search than I get when I access the same site on the Verizon Today Mobile Web portal?

With the implementation of Optimized View for Mobile Web in November 2008, Verizon Wireless subscribers now have the ability to access full HTML websites. The page designed by our Content Partners for the VZW Portal is designed to provide a better experience for you and while the content on both versions of these pages is often similar; presentation may differ slightly.

You can decide which version of a site you prefer to view and save it as a Favorite in order to be presented with the version of the site that you prefer.

Back to top

Is Mobile Web available on an Alltel phone?

Yes, you may download Mobile Web via Alltel/Axcess Shop on your Alltel handset. Learn more about Mobile Web for your Alltel device.

Back to top

What is Bing™?

Bing is the default search engine for most Verizon Wireless devices. For information regarding Bing review refer to our information page.

Back to top

How do I access News articles on Mobile Web?

VZW provides top headlines on the main homepage and under the “News” Category. Content providers such as CNN and ABC News also provide headlines and articles.

Back to top

How do I access Premium Services on Mobile Web?

These services can be found under the "Verizon Services" category on the portal homepage, and then select the "Subscriptions" category on the following page.

Back to top

How can I search for additional Internet sites via Mobile Web?

You can perform a Search by clicking the "Search" button on the portal (Option "0") or via your device browser right soft key. If you know the URL of a website, you can also enter it into the "Go to URL" feature.

Back to top

Where do I go to search for additional Internet sites on Mobile Web?

There are two ways to access Search.
1. You can Search from the Mobile Web Home Page portal Option “0” or by using the browser right soft key on your device.
  -OR-
2. If you enter a keyword in the search box and then click the "Search" button, you will be presented with a series of Search results. Mobile sites will be presented at the top and HTML sites will be presented under Top Web Results.
Back to top