Global & International Information Overview FAQs

General Information

1. Can I use my Verizon Wireless phone or BlackBerry® in other countries?

   You can use your current Verizon Wireless phone to make and receive calls in more than 40 countries around the world. Visit International Roaming to see where you may be able to use your current Verizon Wireless phone for more information.

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2. What if my current phone cannot be used in the destination or country I am traveling to?

   First consult Global Phone Rates & Coverage to determine if your current phone will work in the countries and destinations you plan to travel to. If it will not, Verizon Wireless offers Global Ready devices which provide voice service, access to the internet, and email on a smartphone. For those who travel overseas occasionally, we offer our Global Travel Program. For those traveling to the most remote locations in the world, we offer Global Satellite Rental service.
   
   For details on which option is right for you, including equipment requirements, pricing and service availability contact a Verizon Wireless Global Services Customer Support Specialist at (800) 922-0204.

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3. In what countries does Verizon Wireless offer International Roaming services?

   Please consult International Roaming Rates and Coverage for information on traveling outside of the United States with your current Verizon Wireless phone.
   
   We currently support more than 40 countries using any Verizon Wireless device, including destinations such as Canada, Mexico, India, China and Brazil.

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4. In what countries does Verizon Wireless offer Global Phone Service?

   Please consult Global Phone Rates and Coverage for information on traveling outside of the United States with a Verizon Wireless Global capable phone. We offer voice service in more than 220 countries utilizing GSM, Quad Band GSM and UMTS services.

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5. What phones are Global Ready™?

   Please consult the Global Phones section of this website for a list of devices that can be used outside of the US on GSM networks, features and benefits of using a Global Phone, and How It Works.

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6. In what countries does Verizon Wireless offer Global Data Service?

   Please consult the Global Data Plans and Coverage page. We currently support Global Data Service in over 200 countries, more than 140 with 3G speeds while using a Quad Band GSM or UMTS Capable smartphone.

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7. What devices support Global Data?

   Please consult the Global Data Devices section of the Global Data page. A Quad Band GSM/UMTS device will support over 200 countries, more than 140 with 3G speeds.

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8. In what countries does Verizon Wireless offer GlobalAccess?

   Please consult the GlobalAccess Rates and Coverage page. We currently offer access to the Internet (GlobalAccess Product) in over 200 countries, more than 140 with 3G speeds utilizing a Global Ready™ USB, Global Ready netbook, a notebook enabled by Gobi™, or the Verizon Wireless Fivespot™ Global Ready 3G Mobile Hotspot.

   Note: Data Roaming while traveling outside of the US will incur charges as high as $20.48/MB.

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9. What devices provide GlobalAccess?

   Please consult the GlobalAccess Devices section of the GlobalAccess page.

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10. When should I use the Global Travel Program?

    Please consult the Global Travel Program page if you only travel overseas occasionally and if your travel time is less than 30 days.

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