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TALKS™ for Verizon Wireless

General Information

  1. What is TALKS™ for Verizon Wireless?

    TALKS for Verizon Wireless is a software that converts the displayed text on your handset or Smartphone into speech and offers accessibility to blind and visually impaired customers. With the TALKS software you are able to do the following with your device:

    • Read the caller ID of an incoming call.
    • Dial a number from your devices contacts directory.
    • Add and edit entries in the contacts directory.
    • Read and write text messages and e-mail.
    • Read and write documents using Mobile Office.
    • Access and compose Multimedia Message Service (MMS) messages.
    • Use Mobile Internet Explorer to access the Internet.
    • Control speech volume and rate of speech.

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  2. Who would benefit from using TALKS™ for Verizon Wireless?

    Customers who are visually impaired or who are blind may find TALKS helpful reading text that appears on the handset screen, including text messages, emails and all levels of menu.

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  3. What is the cost of TALKS™ for Verizon Wireless?

    TALKS for Verizon Wireless has a one time non transferable cost of $99.99, which is added on the cost of the device when purchased through verizonwireless.com. If you already own an HTC Ozone without TALKS you can add the software for an additional $99.99.

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  4. Will TALKS™ for Verizon Wireless work on all devices?

    No, TALKS is only available on select Verizon Wireless devices.

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  5. How can I purchase a TALKS™ for Verizon Wireless device?

    You can purchase a TALKS device pre-loaded with the TALKS software through verizonwireless.com.

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  6. Can I order support documentation for TALKS™ for Verizon Wireless?

    Yes, you can order a TALKS™ for Verizon Wireless user manual in Braille, Large Font or CD ROM by calling Verizon Wireless Customer Service at (800) 922-0204. A text formatted copy of the manual, as well as device specific manuals are available online.

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  7. After purchasing TALKS™ for Verizon Wireless how will I receive standard software updates?

    You can check the Verizon Wireless Accessibility site for notification of any updates.

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  8. If I order TALKS™ for Verizon Wireless, what do I need to do after I receive it?

    The HTC Ozone that is referred to as HTC Ozone with TALKS will come pre-loaded with the software.

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  9. Can I use a Bluetooth keyboard with TALKS™ for Verizon Wireless software?

    Yes, the device and software are compatible with a Bluetooth keyboard.

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  10. There are two Ozone devices on the website, which one should I purchase if I want to use TALKS™ for Verizon Wireless?

    The HTC Ozone that is referred to as HTC Ozone with TALKS will come pre-loaded with the software.

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  11. Can I purchase a device with TALKS™ pre-loaded from a Verizon Wireless store?

    No, the HTC Ozone with TALKS for Verizon Wireless is not sold in the store, it is sold by Telemarketing, verizonwireless.com or Customer Service at (800) 922-0204. If you purchase a HTC Ozone at that store, you will need to buy a license by dialing *611 and have it loaded to the device.

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  12. Do I need to load the license number when I order the HTC Ozone with TALKS™ from Verizon Wireless.com, Telemarketing or Customer Service?

    No, the device will come pre-loaded with the software and be ready to use out of the box.

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