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Dashboard

General Information

  1. What is Dashboard?

    Dashboard is a flash-based application that served as a launch pad for access to Verizon Wireless data products and services. On September 30, 2010, Verizon Wireless discontinued the Dashboard service, including the Dashboard service blocking feature.

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  2. Which devices have Dashboard?

    Dashboard is an embedded application on the following mobile devices.

    Casio EXILIM Casio G'zOne Rock LG Chocolate 3 in Black LG Chocolate 3 in Light Blue LG enV3 in Maroon
    Casio® EXILIM Casio® G'zOne Rock™ LG Chocolate® 3 in Black LG Chocolate® 3 in Light Blue LG enV®3 in Maroon
    LG enV3 in Slate Blue LG VX8360 Motorola Barrage Motorola Barrage Non-Camera Motorola Entice W766
    LG enV®3 in Slate Blue LG VX8360 Motorola
    Barrage™    		 Motorola Barrage™ Non-Camera Motorola Entice™ W766
    Motorola Rapture VU30 Nokia 7205 Intrigue with Pink Keypad Nokia 7205 Intrigue with Silver Keypad Samsung Convoy Samsung Renown
    Motorola Rapture™ VU30 Nokia 7205 Intrigue with Pink Keypad Nokia 7205 Intrigue with Silver Keypad Samsung Convoy™ Samsung Renown™

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Service Ending

  1. Why did Dashboard service end?

    Content available through Dashboard channels can be accessed through Mobile Web.  Learn more about Mobile Web.

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  2. Where will I be able to access content from my favorite Dashboard channels?

    You can find your favorite content on the Mobile Web: 

    Dashboard Channel Mobile Web location
    Business In News.
    Comedy Central* In Entertainment > TV, or add http://wap.comedycentral.com to your Favorites.
    Community In Social, Email, Chat & Dating, or other locations like Sports Chat Zone.
    Entertainment On the Mobile Web home page.
    ESPN* In Sports, or add http://m.espn.go.com/wireless to your Favorites.
    Fox Sports* In Sports, or add http://foxvzw-sports.mobile.msn.com to your Favorites.
    Games In Entertainment.
    IGN* In Entertainment > Games, or add http://www.ign.mobi/version/verizon to your Favorites.
    Mogreet* In Entertainment > Fun, or add http://m.mogreet.com/?cf=vzw to your Favorites.
    MTV News* In Entertainment > Music, or add http://vzw.mtv.com to your Favorites.
    Music In Entertainment.
    News On the Mobile Web home page.
    Sports On the Mobile Web home page.
    Tones & Extras In Entertainment > Media Store.
    VZW Showcase*
    • MySpace® can be found in Social, or add http://m.myspace.com/verizon/login.wap to your Favorites.
    • Yahoo!® Mail can be found in Email, or add http://us.m.yahoo.com to your Favorites.
    • Music News can be found in Entertainment > Music.
    Weather On the Mobile Web home page.

     


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  3. What can I expect to see on my device after Dashboard service ends?

    As of October 1, 2010, when you press the Up navigation key on your device to launch the Dashboard, you will only be able to link to Mobile Web. All other channels will be unavailable and the Get Channel option will do nothing.

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  4. What do I do if I continue to see stored channel content after Dashboard service ends?

    In some cases, if your device was out of network or turned off when service ended, you may continue to see stored content in the “Now Playing” channel carousel.To clear this stored data, launch Dashboard and then press #787753.

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  5. If I used the Dashboard Block feature, what changed after Dashboard service ended?

    There is no change to your experience when using your device. You will be able to see two channels:

    • Mobile Web 2.0 will launch the Mobile Web browser, initiating a data connection.
    • Get Channel will do nothing; however, in some cases your device may display "Checking for V CASTSM Subscription" or a similar message until you return to the main screen.

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  6. Are there data charges for launching Dashboard to link to Mobile Web?

    Opening Dashboard will not incur data usage. Clicking on "Get Channel" will not incur data usage either. However, once you click on "Mobile Web 2.0," you will initiate a data connection and data usage shall be charged according to your Plan.

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  7. Can I reprogram my device to skip past Dashboard directly to Mobile Web?

    Unfortunately you cannot, as it would require a software update to reprogram the menus to go directly to the Mobile Web instead of launching Dashboard.

    If you'd like to change the shortcut key that launches Dashboard, you can choose another existing shortcut option. Exact steps differ by device, but should be similar to these:

    1. Open the device's Menu.
    2. Go to "Settings & Tools."
    3. Select "Phone Settings."
    4. Select "Set Shortcuts."
    5. Choose the shortcut to change, and press "Set."
    6. Choose from the list of shortcuts, and press "OK."

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  8. Will there be a software update to remove the Dashboard application from my device?

    No. Your device will continue to have the Dashboard application on it.

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