Family Locator provides a convenient and valuable service for your family to stay connected. It is a secure service that allows you to:

• Locate your family members by using the Locate feature
• Set up a perimeter that alerts you if a family member enters or leaves a specific location using arrival and departure updates
• Schedule location updates to receive the location of family members at specific times of day
• Send messages to family members at no additional cost with Family Locator

How to Get It

In order to use Family Locator you will need a Family Locator capable device for the “Locatee”. A “Locatee” is someone that you will be able to keep track of with Family Locator.

To get Family Locator follow these steps:

1. Verify you have a Family Locator capable device.
2. Add Family Locator to your account through My Verizon.
3. Sign in to Family Locator website on your PC.

How to Use It

Sign into Family Locator from your device:

1. Navigate to the Family Locator Mobile Website http://fl.vzw.com that can be accessed for free by selecting “Mobile Web” > “My Verizon” > “My Services” > “Family Locator”.
2. Enter your 10-digit wireless number of the Locator device.
3. Enter your password.
4. Select the “Sign In” button and then press “OK”.

You can also access Family Locator from the web:

1. Navigate to the Family Locator website in your web browser.
2. Click “Sign In”.
3. Enter your 10-digit wireless number, of the Locator device, and password to log in.

Support Links

Family Locator User Guide
Family Locator Troubleshooting Guide

Top Questions

How do I set up automatic alerts to tell me where my child is at a certain time of the day using Family Locator?

How do I set arrival and departure updates using Family Locator?

All FAQs