Roadside Assistance
Roadside Assistance goes with your wireless phone, so emergency help is always easy to reach.* You're covered anywhere in the U.S. and Canada - whether you're in your own car, a friend's vehicle or a rental. You can even lend your wireless phone to a friend or family member, and they'll be covered, too. Your wireless phone simply needs to be at the location where service is needed.
***Coverage effective 48 hours after feature is added
Your safety doesn't get any more convenient than this. And for a very low monthly fee of $3.00. Roadside Assistance offers a very affordable way to drive with peace of mind. Roadside Assistance covers you in the U.S. and Canada.**
Battery Boost
Need a jump? A battery boost can get your car started.
Tire Service
Have a flat tire removed and your functioning spare tire put on in its place.
Fuel Delivery
If you run out of gas, we'll bring you up to three free gallons of gas or diesel.
Lockout Service
If you get locked out of your car, we can help get you back in even if your key is lost or broken (up to $50.00).
Extricating/Winching
If your car is stuck in a tough spot, we'll do what we can to get it out, provided that the vehicle may be safely reached from a normally traveled thoroughfare – up to $100.
Towing
We’ll tow you up to 10 miles – free of charge.
How to Get It
You can add the Verizon Wireless Roadside Assistance feature to your account in multiple ways:
Via My Verizon by accessing My Services (See Self Service, add/delete features)
Via your phone or device by accessing My Verizon /My Features on your phone or device.
Or by simply calling Verizon Wireless at *611 from your device or on 800-922-0204 from a landline phone.
How to Use It
Dial #ROAD (#7623) airtime free, from your device.
Or, dial 1-87-ROADSIDE (1-877-623-7433) from a landline or when off the Verizon Wireless network for assistance. You will be asked to provide your 10-digit wireless phone number that has the Roadside Assistance feature.
Top Questions
How many vehicles does Roadside Assistance cover?
What do I need to have with me to use Roadside Assistance?
What is the procedure to follow if I need Roadside Assistance?
What is a Roadside Assistance text confirmation alert?
*Access to roadside assistance may be limited during periods of extreme weather resulting in extended wait times for service.
** Emergency roadside assistance is provided by Signature Motor Club, Inc. for Verizon Wireless customers. In California, services are provided by Signature Motor Club of California, Inc.
*** If Roadside Assistance is needed during the 48 hour wait period, Pay Per Use (PPU) service is available for $69.95. This does not qualify for reimbursement.Terms and Conditions for Roadside Assistance.