With this feature, you can forward your mobile calls to another phone number, including your home or office. If you accidentally leave without your phone or your battery dies and you don’t have your charger, you can forward all your calls to a different number and not miss a thing. You can also set your calls to forward to another number only if you don’t answer or are on another call. That way, your important calls can still be answered, even when you’re unavailable.

Note: When forwarding all calls, your mobile phone won’t ring until you turn off Call Forwarding.

Call Forwarding is automatically included with new activations, and there are no subscription fees for the service. However, airtime charges apply to all forwarded calls according to your calling plan, even when forwarding to a landline.

How to Get It

Call Forwarding is automatically included with all plans. If you wish to confirm that you have this feature, go to the Change Features page in My Verizon and scroll to the Additional Features section. Even if Call Forwarding is listed as a “Current Feature” it may not be activated.

How to Use It

You can turn Call Forwarding on and off from your mobile phone or your computer. For step-by-step instructions, see our How to Use Guide: Call Forwarding.

Support Links

Top Questions

Can I forward my calls to another number if I don't have my phone with me?

Can I use Call Forwarding while I’m outside of the Verizon Wireless network?

How do I turn Call Forwarding off if I don’t have my phone with me?

I activated Call Forwarding on my phone. Why are people getting a busy tone when calling me?

How does billing work for Call Forwarding?

All FAQs