Basic Voice Mail
Voice Mail takes a caller's message when you can't answer the phone. You will receive a message-waiting indicator to let you know that a message has been left for you. Basic Voice Mail includes:
- 20 messages
- 3 minute maximum per message
- 21-day retention
DemoLearn how to program and use your Voice Mail
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How to Get It
Voice Mail is an included feature that is typically added to your account when you first activate service. If you wish to confirm you have this feature, sign in to My Verizon and select My Plan and then select Add/change features.
How to Use It
To access your voice mailbox:
- Press *VM (*86) and SEND.
- Follow the prompts to enter your password and retrieve your messages.
Note: If you hear your own system greeting when you dial *VM (*86), press # to interrupt it and follow the prompts to enter your password.
- Dial your mobile number.
- Press # to interrupt the greeting and follow the prompts to enter your password and retrieve messages.
|1 = Rewind||6 = Faster|
|1 - 1 = Rewind to beginning of message||7 = Delete Message*|
|2 = Pause||9 = Save Message*|
|3 = Fast Forward||* = Cancel/Exit|
|3- 3 = Fast Forward to end of message||0 = Help|
|4 = Slower||# = Finish/Skip|
|5 = Envelope Info (date/time message was sent)|
After listening to a message, press:
|6 = Forward|
|7 = Delete|
|8 = Reply**|
|9 = Save|
|0 = Help|
More Voice Mail Instructions
To access your Voice Mail without entering your password please refer to these devices-specific steps for reformatting your device’s Voice Mail number.
*Not available in all areas.
**Forward/Reply only works with other Verizon Wireless Voice Mail subscribers in your own area.