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VZ Navigator® 5.0

General Information

  1. Where can I find basic information about VZ Navigator®?

    For more information, please visit the VZ Navigator Frequently Asked Questions.

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  2. Is there a User Guide available for VZ Navigator® 5.0?

    Yes, please refer to our VZ Navigator 5.0 User Guides for specific devices:

    BlackBerry® (PDF*)

    Windows Mobile® Devices (PDF*)

    BREW Devices (PDF*)

    *To view the PDF file, you may need to download the free Adobe Acrobat Reader

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  3. How can I update my Facebook® status with my current location within VZ Navigator®?

    The first time you use the Update Facebook Status feature, you need to get a verification key from Facebook that authorizes you to post messages to your page.

    Learn how to update your Facebook status with location within VZ Navigator.

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  4. How do I use Roadside Assistance service within VZ Navigator® 5.0?

    To request roadside assistance from Verizon Wireless:

    1. Select “Find” from the VZ Navigator main menu to show the Findwindow.
    2. Select “Roadside Assistance.”
    3. Select “OK” to send a message requesting assistance from Verizon Wireless.
    4. Your current GPS location is obtained.
    5. Press “Call” to connect to Roadside Assistance.
    Note: Your location will be shared with the Roadside Assistance dispatcher when you place the call and additional fees and charges may apply. If you are a Roadside Assistance subscriber, a service call will be debited from your account. If you are not a subscriber, an agent will review the terms of service and cost of use over the phone.

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  5. How do I add or remove content from the main menu panel in VZ Navigator® 5.0?

    You can set Displaypreferences to select the location information you want to show from the Content Carousel. Weather always appears in the Content Carousel and cannot be changed. But, you can select Points of Interest (POI) categories and product tips for the remaining five slots of the Content Carousel.

    Learn how to set your Content Carousel preferences.

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  6. How do I change the Points of Interest categories in the map menu in VZ Navigator® 4.0?

    You can set Displaypreferences to select the four POI categories you want to appear in the Map Tray of the VZ Navigator® main menu. You can select a category from the Map Tray to conduct a search in your current area.

    Learn how to set your Map Tray preferences.

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  7. Does Bluetooth® work with VZ Navigator® 5.0?

    VZ Navigator does work with many Bluetooth devices. Some Bluetooth device manufacturers limit the type of audio heard through their devices. In some cases VZ Navigator may not be heard. In the event it is not heard, please go to “Preferences” > “Audio” > “Navigation Audio” > “Use Phone Speaker.”

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