Share Name ID FAQs

1. What is Share Name ID?

   Share Name ID enables you to customize the name that others see when they receive your call on a device enabled with Caller ID. It is a free service.

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2. How much does Share Name ID cost?

   Share Name ID is a free service.

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3. Do I have to select a name for my Share Name ID?

   No, by default “Wireless Caller” is displayed instead of your name when you call a device enabled with Caller ID. If you do not make any changes, “Wireless Caller” will continue to be used.

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4. Will my name show up on all outgoing calls?

   Depending upon the service provider and/or carrier the called party is subscribed to, they may or may not be able to view your name.

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5. I have multiple mobile numbers under the same account. Can I use Share Name ID to specify a different name for each line?

   Yes, you have the option of specifying a different name for each line.

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6. What name can I use as my Share Name ID identifier?

   Share Name ID offers you the following options for being identified in a call:
   

   • “Wireless Caller” (default)
   • The billing name on your account
   • A custom name
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7. How do I set up my Share Name ID?

   Visit the Share Name ID page within My Verizon to set up your Share Name ID.

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8. Can I change my Share Name ID after I set it up in My Verizon?

   Yes, you can change your Share Name ID to a different name or change it back to “Wireless Caller” through My Verizon.

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9. When I make changes to my Share Name ID, how long does it take for the changes to take effect?

   It can take up to 24 hours for any Share Name ID change to take effect.

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10. What is Caller ID?

    Some Verizon Wireless services allow you to determine how your name, mobile number and other personal information (Caller ID) appear to the person receiving your call. Verizon Wireless does not pre-screen Caller ID information that you submit when using these services. To use these services, you must represent and warrant to Verizon Wireless that the information you provide is accurate, not intended to offend, impersonate, misinform or mislead others, and does not infringe or violate someone else’s rights or the law, rules or regulations with regard to privacy, intellectual property or otherwise. 
    

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11. What is Caller ID spoofing?

    You may also be able to download software applications offered by unaffiliated third party providers that manipulate or “spoof” the Caller ID that appears to the person receiving your call. Verizon Wireless does not pre-screen the third party applications that you may download.  However, you should review any applicable third party terms and conditions before subscribing to or using such services.

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12. Should I be aware of any liability issues with Share ID / Caller ID and spoofing?

    Verizon Wireless has the right, in its sole discretion, to refuse to pass or to remove any Caller ID information and to investigate reports of misuse, abuse or other violations. Such violations may result in your service being limited, suspended or terminated for cause. Submitting misleading or inaccurate information to Verizon Wireless or a third party provider, or misuse of your mobile device, with the intent to defraud, cause harm or wrongfully obtain anything of value may also subject you to civil and criminal penalties.

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