Apple® iPad® with Wi-Fi® + 4G FAQs

What are the key new features of iPad® with Wi-Fi® + 4G?

The new iPad with Wi-Fi + 4G has many new features, including:
- Stunning Retina display
- 5MP iSight Camera
- Ultra fast 4G LTE speeds
- 1080p HD video recording
- Voice Dictation
For more details, visit our iPad page.

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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What service options are available for the new iPad® with Wi-Fi + 4G?

The following options are available on your new iPad with Wi-Fi + 4G:
- Share Everything® Plan–. Share data with up to nine other devices. Plus mobile hotspot for your new iPad is included at no extra cost. To learn more, visit our Share Everything Overview page.
- Prepaid Mobile Broadband plan – Pay month-to-month with a credit card
Monthly Access
Fee Allowance Available on a
standard monthly plan
Available on a
prepaid plan

$20 1 GB - ✔

$30 2 GB ✔ ✔

$50 5 GB ✔ ✔

$80 10 GB ✔ ✔

Note: You can activate prepaid plans directly from your iPad with Wi-Fi + 4G with the activation feature in the Settings menu. If you are a new customer, you can activate a Mobile Broadband plan online through My Verizon (or for business customers, My Business Account or Verizon Enterprise Center). You may also activate a standard monthly Mobile Broadband plan by contacting our Telesales Department at (800) 256-4646 or visiting a Verizon Wireless store.

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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Can I replenish my iPad® with Wi-Fi® + 4G data allowance within the month?

Yes, with the prepaid plans, you can add an additional data bundle from the iPad’s Settings menu at any time. You will be billed for the new data bundle when either the current data bundle is depleted or your renewal date arrives, whichever comes first. Also, you will receive usage notifications when the following amounts of the bundle remain: approximately 2%, 1% and 0 MB.

For the standard monthly Mobile Broadband plans, an additional allowance of 1 GB will automatically be added to your account when you exceed your data allowance within your bill cycle. A standard overage fee of $10 per 1 GB will apply. You will receive email alerts for data usage updates.

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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Can I view my iPad® with Wi-Fi® + 4G Mobile Broadband plan through My Verizon?

This depends on what type of plan you have:
1. Prepaid plan : You can check usage and change your plan directly from your iPad with Wi-Fi + 4G.
2. Standard monthly plan: You can view your data usage in the My Usage section of My Verizon.
Business customers: You can view your data usage in My Business Account or Verizon Enterprise Center.

We’ll also send an alert to your email address when you’re approaching your monthly allowance limit.

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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I currently have a prepaid data Mobile Broadband plan for my iPad® with Wi-Fi® + 4G. How can I switch to a standard monthly data plan that will be billed to my account?

Before selecting a standard monthly Mobile Broadband plan, you must first delete your prepaid account by following these steps on your iPad:
1. Go to Settings.
2. Tap Cellular Data.
3. Tap View Account.
4. Tap Enter Customer Information.
5. Tap Add or Change Data Plan.
6. Tap Cancel Plan.
7. Tap Delete Account Now.
Note: Any unused usage allotment will be lost and cannot be transferred.

Once you’ve deleted your prepaid account, call our Telesales Department at (800) 256-4646 to activate a new standard monthly Mobile Broadband plan.

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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Is the standard monthly Mobile Broadband plan for my iPad® with Wi-Fi® + 4G subject to an early termination fee if I want to cancel?

No, if you’ve selected a standard monthly plan or prepaid plan, the early termination fee does not apply

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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How do I activate my iPad® with Wi-Fi® + 4G?

Refer to the guides below for instructions on activating your iPad with Wi-Fi + 4G. The steps differ depending on what type of plan you have:
1. Standard monthly plan
2. Prepaid plan
Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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Can I transfer applications that I purchased via iTunes® or another iPad® to my new iPad with Wi-Fi® + 4G?

Yes, during the iPad with Wi-Fi + 4G setup process, you can sync to your iTunes account, which will transfer all compatible apps to your new iPad. Another option is to restore from iCloud®.

Note: Connect to Wi-Fi prior to restoring from iCloud to avoid 4G data usage.

Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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Is my new iPad® with Wi-Fi® + 4G Global Ready?

Yes. If you selected to sign up for a standard monthly Mobile Broadband plan, you can use your data in over 205 countries, with access to 3G speeds in more than 150 countries. This includes global roaming on both GSM and CDMA networks around the world.
Notes:
- For help with pricing options and coverage, use the International Trip Planner.
- To find the best Global Data Plan for your needs, use the Data Usage Calculator.
- If you need to travel immediately or you would like to select a Global Data Plan that fits your needs, please call Customer Service at (800) 922-0204.
- Global Roaming is not available on prepaid plans.
Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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Monthly Access Fee	Allowance	Available on a standard monthly plan	Available on a prepaid plan
$20	1 GB	-	✔
$30	2 GB	✔	✔
$50	5 GB	✔	✔
$80	10 GB	✔	✔