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Share Everything® Plan FAQs

General Information

  1. What’s the Share Everything® Plan?

    With the Share Everything Plan, you get Unlimited Minutes and Messages with up to 10 lines on your account. The only decision you have to make is how much data you’ll want to share with all the devices on your account.

    The data options on the Share Everything Plan come in easy 2GB increments for an additional $10 a month. To figure out which data option may work for you, use our Share Everything Data Calculator.

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  2. What do I get with the Share Everything® Plan?

    The Share Everything Plan includes Unlimited Minutes, Unlimited Messages and data shared by up to 10 lines on your account. Plus, Share Everything includes Mobile Hotspot, so you can connect and share your data with multiple Wi-Fi enabled devices if you have a Mobile Hotspot capable device. With the Share Everything Plan, you select the data allowance that matches your usage patterns and budget. Refer to our Share Everything Plan Overview page for more details.

    If you’re a current customer on a Nationwide plan and you’re interested in adding data but don’t want to change your plan to Share Everything, we offer three data packages that can be added to your plan, starting as low as $30 per month. The data allowances in these packages aren’t shared.

    We offer three data packages to choose from, starting as low as $30 per month:

    Data Packages for Smartphones
    Monthly Data Allowance Monthly Access Fee Rate After Allowance
    2 GB $30 $10 / 1 GB
    5 GB $50 $10 / 1 GB
    10 GB $80 $10 / 1 GB

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  3. What’s included in the Share Everything® Plan? How much does the Share Everything Plan cost?

    The Share Everything Plan includes:

    • A Monthly Line Access charge for each device on the account, up to 10

    • A Monthly Account Access charge based on the amount of shared data chosen

    Refer to the Share Everything Plan Overview page for more information.

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  4. Can I get the Share Everything® Plan with just data?

    Yes, there is a Share Everything Data Only Plan for devices such as tablets, Jetpacks®, Notebooks, Netbooks, Connected Devices, etc.

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  5. I’m a current Verizon Wireless customer. How do I know if the Share Everything® Plan is right for me?

    Sharing data, minutes and messaging makes it easier for you to manage your account. Additionally, Mobile Hotspot is included with the Share Everything Plan. To find out if Share Everything is best for you, visit our Share Everything Plan Overview page.

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  6. I’m a current Verizon Wireless customer. Do I have to change my current plan to the Share Everything® Plan?

    While you’re not required to switch to the Share Everything Plan, you may want to check out the benefits of it. If you decide to switch, you can do so without a fee or extending your contract term. To find out if Share Everything will work for you, visit our Share Everything Plan Overview page.

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  7. I have unlimited data on my account. Do I need to change to the Share Everything® Plan if I want to get a new device?

    You’re not required to switch to the Share Everything Plan, but if you do, you won’t be able to keep your unlimited data package. When you upgrade, you can choose from a voice plan with a standalone data package or the Share Everything Plan. If you want to keep unlimited data, you have the option to pay full retail price for a new phone.

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  8. If I change one line on my account to the Share Everything® Plan, do I have to change the other lines too?

    If you don’t currently have a plan that shares allowances, you don’t have to change the other lines to the Share Everything Plan.

    If you do currently have a plan that shares allowances, you would have to change the other lines to the Share Everything Plan because you can’t have multiple shared plans on one account (e.g., a Family SharePlan® and a Share Everything Plan). However, you could have multiple accounts that receive separate bills, one with the Share Everything Plan and the other with a Family SharePlan.

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  9. How does the Share Everything® Plan impact an account with just one line?

    There are no special impacts if you have just one line on the Share Everything Plan. You can have from one to 10 lines of service with the Share Everything Plan. Mobile Hotspot is included at no additional cost, so you can connect and share your plan’s data allowance with multiple Wi-Fi enabled devices.

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  10. What is a data allowance, and why do I need it with the Share Everything® Plan?

    Data allowances are the part of your plan that give you access to email and the Internet over the Verizon Wireless network. The Share Everything Plan comes with a data allowance that you choose to share with up to 10 lines on your account.

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  11. I don’t want to upgrade my Smartphone, but I want to switch to the Share Everything® Plan so I can share data with my netbook, tablet and / or other connected device. Can I change plans without upgrading?

    Yes, you can switch to the Share Everything Plan without upgrading your device from the Change Plan page in My Verizon.

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  12. I'm a current Verizon customer with a 3G phone, but I need faster data downloads. Do I have to go to the new Share Everything® Plan if I upgrade to a 4G phone?

    No, you aren’t required to switch to the Share Everything Plan, even when upgrading your device.

    However, if you currently have an unlimited data plan, you won’t be able to keep it if you upgrade at a discounted price. You can choose from a plan with a standalone data package or the Share Everything Plan. If keeping unlimited data is important to you, you have the option to pay full retail price for a new phone.

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  13. Data sharing has been discussed for years. Why is Verizon Wireless introducing the Share Everything® Plan now?

    More of our customers are using Smartphones and other devices that rely on data usage, such as tablets. The Share Everything Plan makes it easier and more affordable to:

    • Add devices
    • Share allowances
    • Monitor voice, messaging and data usage on multiple devices

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  14. I have an iPad® with a 1 GB plan for $20. Can I keep that plan, or do I have to switch to the Share Everything® Plan?

    The iPad plan that includes 1 GB for $20 won’t change. You can move to the Share Everything Plan, but there’s no need to if you’re satisfied with your existing plan. 

    iPad is a registered trademark of Apple Inc.

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  15. Is “pay as you go” available for Smartphones, tablets, Verizon Jetpacks® or other connected Devices under the Share Everything® Plan?

    No, pay as you go for data usage is not available on Smartphones, tablets, Verizon Jetpacks or Connected Devices with the Share Everything Plan.

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  16. I currently have a Family SharePlan® with unlimited data. If I want to add an additional Smartphone, will it have unlimited data as well?

    If you want to add another line to your account and switch to the Share Everything® Plan, you’ll have more options for data and be able to select the data allowance that matches your usage patterns and budget. Plus the Share Everything Plan includes Unlimited Minutes, Unlimited Messages and shareable data for up to 10 devices on your account.

    If you’re a current customer interested in adding another line to your account but don’t want to change your current plan to a Share Everything Plan, we offer three data packages that can be added to your plan, starting as low as $30 per month. The data allowances in these packages aren’t shared.

    Our standalone data packages are:

    Data Packages for Smartphones
    Monthly Data Allowance Monthly Access Fee Rate After Allowance
    2 GB $30 $10 / 1 GB
    5 GB $50 $10 / 1 GB
    10 GB $80 $10 / 1 GB

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  17. Why are monthly line access charges different for each device type on the Share Everything® Plan?

    The price varies based on the features and functionality of the device. Smartphones have a higher monthly line access charge because they typically use a lot of data, minutes and messages compared to tablets, netbooks or connected devices, which just use data.

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  18. I bought a Samsung Galaxy Camera™. Why do I have to switch to the Share Everything® Plan?

    If you wish to sync pictures and videos to social media sites and email, a wireless or Wi-Fi connection is required. You can add the Samsung Galaxy Camera on a Share Everything plan for just $5.00 per month and have the ability to share data with all devices on the account. If you wish to maintain your existing plan, you can purchase the camera and use it over the Wi-Fi network.

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  19. How do I enable Mobile Hotspot on my Smartphone or tablet?

    Instructions on how to enable and use the Mobile Hotspot feature on your device can be found on our Interactive “How-To” Simulators page. Select your device and follow the instructions within the simulator. Additionally, you may search for Support topics on Mobile Hotspot such as “turn on Mobile Hotspot” or “how to use Mobile Hotspot.”

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  20. Are there any employee discounts with the Share Everything® Plan?

    Yes, discounts apply to monthly access on eligible plans subject to restrictions. For more information, please call (800) 922-0204 to speak to a Customer Service Representative.

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  21. If I switch to the Share Everything® Plan, can I still sync my devices using an Exchange server?

    Yes, you can still access your personal email and corporate email using Exchange ActiveSync® or Lotus Notes® Traveler under the Share Everything Plan. However, usage will deduct from the shared data allowance included with your plan.

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  22. Are there any additional costs for adding Good for Enterprise™ corporate email to the Share Everything® Plan?

    Access to server-based corporate email that connects using BlackBerry® Enterprise Server, Good for Enterprise or a similar secure connection is available for $15/month per line.

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  23. Once I switch to the Share Everything® Plan can I switch back?

    If you decide to change to the Share Everything Plan, you can do so without a fee and without extending your contract term. However, the plan you had previously may not be available to switch back to.

    To find out which plan may work for you, use our Share Everything Data Calculator.

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Share Everything® Features

  1. What kind of personal email is available with the Share Everything® Plan?

    You have access to popular Internet-based email accounts including Yahoo!® Mail, AOL® Mail, Gmail™, Windows Live® and Verizon.net.

    Gmail is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions.

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  2. What types of business email are available with the Share Everything® Plan?

    You can access server-based Corporate Email with BlackBerry® Enterprise Server, Good™ for Enterprise or a similar secure connection for an additional $15 per month.

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  3. With the new Share Everything® Plan, can I share my Smartphone’s Internet signal with my child’s gaming device?

    Yes, the Share Everything Plan includes Mobile Hotspot for no additional charge on capable devices.

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  4. What is backdating and how can I use that with the Share Everything® Plan?

    Depending on your current plan, you may be eligible to change and backdate your plan to the first day of your bill cycle. Your bill will be calculated as if you were on your new calling plan for the entire bill cycle.

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  5. Are there any fees associated with backdating my account under the Share Everything® Plan?

    No, there are no fees to change and backdate your plan.

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  6. Is International Dialing included for free as part of the Share Everything® Plan?

    There aren’t monthly access fees for International Dialing. However, you must request and qualify for the service by calling Customer Service at (800) 922-0204.

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Managing Your Data

  1. How do I know how much data I will need with the Share Everything® Plan?

    We have two tools to help you determine your data usage.

    • My Verizon and My Verizon Mobile: View past bills online or from your device.

    • Data Calculator: Use the free Data Calculator to help estimate how much data you’ll need.

    Should you find that you need more or less data than your Share Everything Plan provides, you can add 2 GB more for just $10. Change your plan at any time in My Verizon.

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  2. How can I manage my data usage with the Share Everything® Plan?

    You can manage your data two ways:

    • My Verizon and My Verizon Mobile: Monitor your unbilled monthly data usage from the My Verizon Overview page.

    • Usage Alerts: Set up customized usage alerts in My Verizon to send a notification when you’re reaching your data limit. To set up a customized data alert:

      1. Go to the Data Usage Alerts page in My Verizon.

      2. Set your alert settings under Send alert when data used reaches:

      3. Click Save Alert Settings.

    Should you find that you need more or less data than your Share Everything Plan provides, you can add 2 GB more for just $10. Change your plan at any time in My Verizon.

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  3. Is there is a way to limit an individual's data use within the Share Everything® Plan?

    Yes, with Usage Controls, you’ll be able to monitor and set limits for data usage, define time restrictions for when data should not be used and receive alerts for each line. Usage Controls is available for $4.99/month per line. 

    For more information, see the Usage Controls Overview page.

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  4. Can I see how much data I have used in my current bill cycle?

    There are various ways to check your data usage both online and on your device.

    Ways to Check Data Usage
    Method Details
    Online
    Call from your device Dial #DATA (#3282) from your mobile phone. A text message containing your data usage details will be sent.
    My Verizon Mobile app
    1. Open the My Verizon Mobile app.
    2. Tap Usage Details.
    3. Tap Data to view the data usage for each line on your account.

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  5. Where can I see the data usage charges on my Verizon Wireless bill?

    For a quick summary:

    1. Go to the My Bill page in My Verizon.

    2. Click Data under Usage Charges. This will provide a summary of total megabytes used during the last bill cycle.

    For more detailed information:

    1. Go to the My Bill page in My Verizon.

    2. Click the Usage Details tab.

    3. Click Data.

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  6. Can I view details of past downloads on my device?

    Yes, to view details of past media purchases, go to the Manage Media Services page in My Verizon.
    To view downloads for a given month:

    1. Go to the My Bill page in My Verizon.

    2. Click the Usage Details tab.

    3. Click Data.

    4. Select Downloads from the Usage Type dropdown menu.

    Note: You can only view downloads that appear on your bill. My Verizon won’t display downloads from other storefronts like Google Play™, BlackBerry® App World™, Handango™, etc.

    Google and the Google logo are trademarks of Google, Inc.

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  7. What happens if I go over my monthly data usage limit on the Share Everything® Plan?

    You’ll be billed $15 for the next 1 GB of data. We offer plans in 2 GB increments for just an additional $10 more per month. You can change your plan at any time on My Verizon.

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  8. Can I be notified when I am nearing my monthly data usage limit?

    Yes, with My Verizon and My Verizon Mobile you can set up an alert, so that you and all the lines on your account receive text messages or emails telling you when you’ve reached 50%, 75%, 90%, 100% and a one-time overage alert at 110% of your data allowance.

    To set up a customized data alert:

    1. Go to the Data Usage Alerts page in My Verizon.

    2. Set your alert settings under Send alert when data used reaches:

    3. Click Save Alert Settings.

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  9. My average monthly data usage falls right in between two Share Everything® Plan data options. Is it better for me to get the larger plan?

    If your data usage falls between two options, it may be a better value to sign up for the larger allowance. For example, if you have a 2 GB Plan (which costs $60) and you exceed it, you would be paying $75 for 3 GB. We recommend changing to the 4 GB Plan, which costs $70. Should you find that you need more or less data, you can change your allowance at any time in My Verizon.

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  10. I reset my device and have to download all of my apps again. Will I be charged for data usage when I do this?

    Unfortunately, yes, you’ll be charged for data usage on apps you re-download.

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  11. If Google™ releases Over the Air (OTA) updates for my device, will I be charged for data usage?

    No, you won’t be charged for data usage on any OTA updates you receive on your device.

    Google and the Google logo are trademarks of Google, Inc.

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  12. Is there an extra charge to use my basic phone or Smartphone as a modem on the Share Everything® Plan?

    No, there’s no extra charge to use your basic phone or Smartphone as a modem, also known as Mobile Hotspot, on Share Everything. You can connect your Smartphone or basic phone to your computer and get online access.

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  13. If I use Wi-Fi, how does that impact my data usage?

    By activating your Wi-Fi settings, you’ll still have access to the Internet, but you won’t use your monthly data allowance. Most Smartphones and tablets can be configured to search for open Wi-Fi hotspots and, depending on your settings, automatically connect.

    Note: Wi-Fi hotspots generally don’t include over-the-air encryption to protect your data from observation from other users. As such, we recommend that you always use a firewall on your computer and have current anti-virus software to protect your computer from possible infection or attack. Using Wi-Fi can also deplete your battery faster than using a Verizon Wireless network connection.

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