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Palm® Pixi™ Plus

General Information

  1. How do I activate my device?

    Once you receive your device, you will need to activate it. For more information regarding activation, visit our Knowledge Base.

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  2. How do I setup email on my device?

    For step-by-step instructions on setting up your email, go to the email section within our Interactive “How to” Simulator.

    *To view the Adobe Acrobat file, you may need to download the free Adobe Acrobat Reader

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  3. How do I setup my Voice Mail?

    To set up Voice Mail on your device visit our Voice Mail Services page.

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  4. How do I lock/unlock my device?

    You should lock your device when it’s not in use to prevent yourself from accidentally making calls or accessing applications. For more information regarding locking and unlocking your device, visit our Knowledge Base.

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  5. How do I perform a soft reset?

    A soft reset is a useful tool for resolving a variety of issues. For more information on performing a soft reset, visit our Knowledge Base.

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  6. How do I perform a hard reset?

    A hard reset is a last resort when troubleshooting issues on your device. A hard reset will erase all data and restore preferences to factory default specifications. For more information on performing a hard reset, visit our Knowledge Base.

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  7. How do I install/uninstall applications?

    You can use the Palm® App Catalog to browse, download, and update any of the applications available for your device. For step-by-step instructions on launching, browsing and downloading applications, go to the App Catalog section within our Interactive “How to” Simulator.

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  8. How do I access the web?

    With the Verizon Wireless network and your device’s web browser, you can take the web with you almost anywhere you go. You can use the Wi-Fi feature to connect to a public, work, or home network. The web browser on your phone is capable of displaying most web content. For more information on accessing the web, visit our Knowledge Base.

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  9. How do I transfer music to my device?

    For information on transferring music from your computer to your device, visit our Knowledge Base.

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  10. How do I download and purchase music?

    Music is available for purchase on your device through the Amazon MP3 app. For more information on downloading and purchasing music, visit our Knowledge Base.

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  11. How do I play music on my device?

    You can play music that you copy from your computer or stream from the web in the following formats: MP3, AAC, or AAC+ format. You can play music that you receive as an email attachment if it is in the MP3, AAC, AAC+, WAV, or AMR format. You can play music that you receive in a multimedia message or that you buy from Amazon MP3 in the MP3 format. For more information on playing music on your device, visit our Knowledge Base.

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  12. How do I enable Wi-Fi and connect to a Wi-Fi network?

    Wi-Fi provides wireless Internet access for your device. For step-by-step instructions on enabling Wi-Fi and connecting to a Wi-Fi network, go to the Wi-Fi sub-category within the Connectivity section of our Interactive “How to” Simulator.

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  13. How do I enable Bluetooth®?

    Bluetooth is a wireless networking technology that allows you to synchronize and transfer data between compatible devices as well as pair your Palm® Pixi™ Plus with a Bluetooth headset. For step-by-step instructions on pairing your device with a Bluetooth headset, go to the Bluetooth sub-category within the Connectivity section of our Interactive “How to” Simulator.

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  14. How do I pair my device with a Bluetooth® headset?

    After you have enabled Bluetooth, you will be able to pair your device with a Bluetooth headset for hands-free calling. For step-by-step instructions on pairing your device with a Bluetooth headset, go to the Bluetooth sub-category within the Connectivity section of our Interactive “How to” Simulator.

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  15. How do I update the software on my device?

    For information regarding software updates for the Palm® Pixi™ Plus, visit our Knowledge Base.

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