Safe Mode - DROID 4 by MOTOROLA

Note Safe Mode temporarily disables all apps that have been installed via Google Play. Performing this troubleshooting step is necessary to determine whether a 3rd party app is the cause of an Operating System / App issue. Safe Mode should always be performed prior to a hard (factory) reset.

Enable Safe Mode
Disable Safe Mode

 

Enable Safe Mode

  1. Power the device off.
    Note Press and hold the Power button, select Power off, then select OK. 
  2. Slide the keyboard open.
  3. Press and hold the OK key.
  4. Press the Power button.
  5. Continue to hold the OK key until Safe Mode appears in the lower left.
  6. While in Safe Mode, remove the most recently installed apps.
  7. Power cycle the device then attempt to use the device.
  8. If the device works properly, install apps one at a time to identify the app causing the problem.

  

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Disable Safe Mode

  1. Power the device off.
    Note Press and hold the Power button then select Power off.
  2. Power the device on.
    Note Press the Power button.

 

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