Safe Mode - DROID RAZR / RAZR MAXX by MOTOROLA

Safe Mode temporarily disables all apps that have been installed via Google Play. Performing this troubleshooting step is necessary to determine whether a 3rd party app is the cause of an Operating System / App issue. Safe Mode should always be performed prior to a hard (factory) reset.

Enable Safe Mode
Disable Safe Mode

Enable Safe Mode

1. Power the device off.
   Press and hold the Power button (located on the right edge) then select Power off.
2. Power the device on.
   Press and momentarily hold the Power button.
3. When the Motorola screen appears, simultaneously press and hold Volume Up/Down keys.
4. Continue to hold the Volume Up/Down keys until Safe mode appears in the lower left.
5. While in Safe Mode, remove the most recently installed apps.
6. Power cycle the device then attempt to use the device.
7. If the device works properly, install apps one at a time to identify the app causing the problem.

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Disable Safe Mode

1. Power the device off.
   Press and hold the Power button then select Power off.
2. Power the device on.
   Press the Power button.

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