Safe Mode - Motorola DROID X2 MB870

Safe Mode temporarily disables all apps that have been installed via Google Play. Performing this troubleshooting step is necessary to determine whether a 3rd party app is the cause of an Operating System / App issue. Safe Mode should always be performed prior to a hard (factory) reset.

Enable Safe Mode

1. Power the device off.
   Press and hold the Power button then select Power off.
2. Press and hold Menu.
3. Power the device on.
   Press and hold the Power button for 3-5 seconds.
4. Hold the Menu button until Safe mode appears (located in the lower left).
5. While in Safe Mode, remove the most recently installed apps.
6. Power cycle the device then attempt to use the device.
7. If the device works properly, install apps one at a time to identify the app causing the problem.

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Disable Safe mode

Power the device off.
Press and hold the Power button then select Power off.

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