Safe Mode - DROID INCREDIBLE 2 by HTC
Safe Mode temporarily disables all apps that have been installed via Google Play. Performing this troubleshooting step is necessary to determine whether a 3rd party app is the cause of an Operating System / App issue. Safe Mode should always be performed prior to a hard (factory) reset.
Disabling Safe Mode
- Press and hold down the Power Key.
- Select Restart.
- Select Restart.
- When the HTC Logo screen appears, press and hold the Volume down key.
- Release the Volume down key when Safe Mode appears in the lower left.
May take up to 30 seconds.
- While in Safe Mode, remove the most recently installed apps.
- Power cycle the device then attempt to use the device.
- If the device works properly, install apps one at a time to identify the app causing the problem.
- Press and hold down the Power Key
- Select Restart.
- Select Restart.
|
|