Hard Reset - DROID INCREDIBLE 2 by HTC
Performing a hard reset removes all data including the Google account, system data, app data, app settings, and downloaded apps. Only perform a hard reset if absolutely necessary.
Pictures, Videos and Music are also removed. It is recommended to backup this data.
If the preferred method is not available, use the Alternate Method. Personal data such as Wi-Fi passwords, Browser bookmarks, User dictionary, a list of installed Market apps and other customized settings can be backed up to and restored from Google's servers. Disable Automatic Restore prior to performing a hard (factory) reset when attempting to determine whether a 3rd party app is the cause of an Operating System / App issue.
- From a home screen, select the applications tab (located in the lower left).
- Select Settings.
- Select SD & phone storage.
- Select Factory data reset.
- Select Reset phone.
- Select Erase Everything.
- Perform Initial Activation/Setup.
- Press the Power button for 3 - 5 seconds.
- Select Power off.
If the device isn't responding proceed with step 3.
- Remove/replace the battery.
- Press and hold the Volume down key then press and hold the Power button for 3 to 5 seconds.
- When the HBOOT screen appears, release the Volume down key.
- Press the Volume key to select FACTORY RESET then press the Power button. This boot process takes several moments. If the device hangs or freezes, remove/replace the battery.
- Perform Initial Activation/Setup.
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