Configure Corporate Email (Exchange Activesync®) - Thunderbolt™ by HTC

Note Contact the Exchange/IT administrator for assistance with server information and credentials.
 
Note Account synchronization may take several minutes.
  1. From a home screen, select All apps (located at the bottom).
  2. Select Accounts & sync.
  3. Select Exchange ActiveSync.
  4. Select Account Settings.
  5. Select Configure server.
  6. Verify the following are correct:
    Note If these settings are incorrect, remove the account then re-add it.
    • Email address
    • Server address
    • Domain
    • Username
  7. Re-enter the password (if appropriate).
  8. Select This server requires an encrypted SSL connection to enable/disable.
    Note Enabled when a check mark Check mark box icon is present.
  9. Select Save.
  10. Select Resolve conflict.
  11. Select one of the following:
    • Replace items on phone
    • Keep items on phone
  12. Select Download past email.
  13. Select one of the following:
    • 1 day
    • 3 days
    • 7 days
    • 14 days
    • 30 days
    • All
  14. Select Mail size limit.
  15. Select one of the following:
    • Headers only
    • 2 KB
    • 5 KB
    • 10 KB
    • 20 KB
    • 50 KB
    • Maximum size
  16. Select Message format.
  17. Select one of the following:
    • HTML
    • Plain text
  18. Select Include file attachment.
  19. Select one of the following:
    • Never
    • Smaller than 25 KB
    • Smaller than 100 KB
    • Smaller than 500 KB
    • Smaller than 1 MB
    • Smaller than 2 MB
    • Always
  20. Select Folder to sync.
  21. Select any of the following then select OK.
    Note Enabled when a check mark Check mark box icon is present.
    • Inbox
    • Trash
    • Sent
  22. Select Sync events for past.
  23. Select one of the following:
    • 2 weeks
    • 1 month
    • 3 months
    • 6 months
    • All
  24. Select Description format.
  25. Select one of the following:
    • HTML
    • Plain Text