Hard Reset - DROID Pro by MOTOROLA

Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.

Disable Automatic Restore prior to performing a hard (factory) reset when attempting to determine whether a 3rd party application is the cause of an Operating System / Application issue.

Preferred method

1. From the home screen, select the App menu.
   
2. Select Settings.
   If the application icon is missing, select App menu filter (located at the top) then select All apps.
   
3. Select Privacy.
   
4. From the Personal data section, select Factory Data Reset.
   
5. Select Reset phone.
   If presented, enter the current passcode or draw the unlock pattern.
   
6. Select Erase Everything.
   Allow up to 3 minutes for the factory data reset and reboot processes to complete.
   
7. Refer to Initial Activation and Setup.

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Alternate method

1. Press and hold the Power button.
   
2. Select Power off.
   
3. Press and hold the R key+M key+Power button simultaneously until the Recovery screen (exclamation point with an android figure) appears.
   
   
4. From the Recovery screen, press the volume up+down keys simultaneously.
   
   
5. Select wipe data/factory reset.
   Utilize the Volume keys (up / down) to highlight and the Power button to select.
   
6. Select Yes -- delete all user data.
   Allow the factory reset process to complete (approximately 1 minute).
   
7. Select reboot system now.
   
8. Refer to Initial Activation and Setup.

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