Understanding My Bill

Instructions

To learn about the items listed on your monthly bill, select a Bill Type from the menu above.
To provide you with personal help, we recommend you to login to My Verizon.

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* This is a sample bill

  • Manage Your Account

    Here you'll find our website and your account number, so you can easily view and manage your account online.
    Date Due

    A quick and helpful reminder about when your next payment is due.
    Payment Options

    This area provides convenient ways to pay your Verizon Wireless bill promptly and securely, including options to pay online or by phone (wireless or toll-free).

    Make a secured web payment
    Change of Address

    An easy way to notify us of a change of mailling address. It is important that we have your most current information.
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information
    Monthly Access Charges

    The total you pay to access services. This includes Account and Line access charges, as well as any line-specific charges.

    View Bill History
    Usage Charges

    A summary of any Account and Line usage charges.

    Set Safeguards
    Payment

    Send your payment and slip to the address on your bill. Verizon Wireless also offers a convenient free and secured system to make a payment via the web using various payment methods.

    Make a payment via the web
  • Payments and Adjustments

    Includes all current payments made to your account, as well as any outstanding balances.

    View Payment History
    Correspondence Address

    Send your payment and slip to the address on your bill. Verizon also a convenient free and secured payment system to make a payment via the web.

    Make a payment via the web
    Auto Pay

    Verizon offers a convenient way for you to set up cyclical payments every month to avoid late charges. You can enroll at any time and cancel your auto payment, as well.

    Learn More about Auto Pay

    Manage Auto Pay
  • Your Account's Plan

    An overview of shared services on your account
    Breakdown of Charges

    A summary of the current charges for the Account and Lines
    Breakdown of Shared Usage

    A summary of current usage by line. For an up-to-date review of usage based on the past 3 months, you can access a FREE Wireless Account Analysis at MyVerizon.

    My Verizon
  • Your Plan

    A quick summary of your plan

    Change Plan
    Your Plan Services

    A quick summary of your line-specific services.

    Change Services
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
  • Your Plan

    A quick summary of your plan

    Change Plan
    Your Plan Services

    A quick summary of your line-specific services.

    Change Services
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Data Billable

    Amount of Data sent or received this month, as well as charges associated with Data Services. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Data Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
  • Your Plan

    A quick summary of your plan

    Change Plan
    Your Plan Services

    A quick summary of your line-specific services.

    Change Services
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
  • Manage Your Account

    Here you'll find our website and your account number, so you can easily view and manage your account online.
    Date Due

    A quick and helpful reminder about when your next payment is due.
    Payment Options

    This area provides convenient ways to pay your Verizon Wireless bill promptly and securely, including options to pay online or by phone (wireless or toll-free).

    Make a secured web payment
    Change of Address

    An easy way to notify us of a change of mailling address. It is important that we have your most current information.
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information
    Monthly Access Charges

    The total you pay to access services. This includes Account and Line access charges, as well as any line-specific charges.

    View Bill History
    Usage Charges

    A summary of any Account and Line usage charges.

    Set Safeguards
    Payment

    Send your payment and slip to the address on your bill. Verizon Wireless also offers a convenient free and secured system to make a payment via the web using various payment methods.

    Make a payment via the web
  • Payments and Adjustments

    Includes all current payments made to your account, as well as any outstanding balances.

    View Payment History
    Account Charges and Credits

    Charges for all account services, including Account Monthly Access charges. This may also include a partial-month charge that results from activating your account or changing your plan during the month.
    Correspondence Address

    Send your payment and slip to the address on your bill. Verizon also a convenient free and secured payment system to make a payment via the web.

    Make a payment via the web
    Auto Pay

    Verizon offers a convenient way for you to set up cyclical payments every month to avoid late charges. You can enroll at any time and cancel your auto payment, as well.

    Learn More about Auto Pay

    Manage Auto Pay
  • Your Account's Plan

    An overview of shared services on your account
    Breakdown of Charges

    A summary of the current charges for the Account and Lines
    Breakdown of Shared Usage

    A summary of current usage by line. For an up-to-date review of usage based on the past 3 months, you can access a FREE Wireless Account Analysis at MyVerizon.

    My Verizon
  • Your Plan

    A quick summary of your plan

    Change Plan
    Your Plan Services

    A quick summary of your line-specific services.

    Change Services
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information
  • Your Plan

    A quick summary of your plan

    Change Plan
    Your Plan Services

    A quick summary of your line-specific services.

    Change Services
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information
  • Your Plan

    A quick summary of your plan

    Change Plan
    Your Plan Services

    A quick summary of your line-specific services.

    Change Services
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Data Allowance

    The allowance of your shared data.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Data Billable

    Amount of Data sent or received this month, as well as charges associated with Data Services. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Data Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information
  • Payment Options

    This area provides convenient ways to pay your Verizon Wireless bill promptly and securely, including options to pay online or by phone (wireless or toll-free).

    Make a secured web payment
    Change of Address

    An easy way to notify us of a change of mailling address. It is important that we have your most current information.
    Manage Your Account

    Here you'll find our website and your account number, so you can easily view and manage your account online.
    Date Due

    A quick and helpful reminder about when your next payment is due.
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information
    Monthly Access Charges

    The total you pay to access services. This includes Account and Line access charges, as well as any line-specific charges.

    View Bill History
    Usage Charges

    A summary of any Account and Line usage charges.

    Set Safeguards
    Payment

    Send your payment and slip to the address on your bill. Verizon Wireless also offers a convenient free and secured system to make a payment via the web using various payment methods.

    Make a payment via the web
  • Payments and Adjustments

    Includes all current payments made to your account, as well as any outstanding balances.

    View Payment History
    Correspondence Address

    Send your payment and slip to the address on your bill. Verizon also a convenient free and secured payment system to make a payment via the web.

    Make a payment via the web
    Auto Pay

    Verizon offers a convenient way for you to set up cyclical payments every month to avoid late charges. You can enroll at any time and cancel your auto payment, as well.

    Learn More about Auto Pay

    Manage Auto Pay
  • Your Plan

    A quick summary of your plan

    Change Plan
    Monthly Access Charges

    This area provides a list of monthly access charges for your Calling Plan, data features and other wireless services.
    Voice Allowance

    This allowance of your shared voice minutes.

    Change Plan
    Data Allowance

    The allowance of your shared data.

    Change Plan
    Usage Charges

    This area provides a detailed and cumulative account of your monthly usage for Voice, Messaging, Data & Roaming.
    Voice Billable Minutes

    Minutes exceeded beyond your monthly allowance this month. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Voice Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Data Billable

    Amount of Data sent or received this month, as well as charges associated with Data Services. Verizon offers safeguards as a tool to manage your allowance.

    Safeguards
    Data Cost

    If usage controls are not assisting you and you continue to consistently exceed your data plan allowance, you may want to consider changing your data plan.

    Change Plan
    Verizon Wireless Surcharges

    Summarizes the surcharges and fees imposed by Verizon Wireless.

    More Information
    Taxes, Governmental Surcharges and Fees

    Describes the charges imposed by local, state and federal government.

    More Information

Understanding My Bill

What are Monthly Access Charges?

Monthly Access Charges are fixed monthly charges based on your plan and optional services. If you change your plan or services during the month, an adjusted amount that includes partial month charges or credits may appear on your bill.

What are Verizon Wireless Charges?

Verizon Wireless charges include "Surcharges" and "Other Charges and Credits". "Surcharges" recover or help defray the cost of taxes and other charges and fees imposed on us by the government. "Other Charges and Credits" include charges for products and services and credits owing.

What are Usage Charges?

Usage Charges are charges for voice minutes, text messages or data usage that exceed your monthly allowances as stated in your plan.

What Taxes are included on my bill?

The taxes section of your bill includes sales, excise and other taxes, governmental surcharges and fees that we are required by law to bill customers.

Managing Your BillBack to Top

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Payment Methods for Your Wireless Account

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Paying Your BillBack to Top

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